I am new to Foresthill. How do I get my water service started?
Fill out one of our applications. There is a $75 refundable deposit (you'll get your deposit back after a year of no payment penalties) and a $20 non-refundable activation fee.
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How much is the basic water fee?
Water is $27.50 for 0-10,000 gallons of water used in a one month period. Useage over 10,000 gallons is billed at $2.24 per 1,000 gallons. An additional $6.50 is added to your monthly bill for the Sugar Pine surcharge and $3.32 for Repair-Replacement Surcharge.
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What is the Sugar Pine Surcharge?
In 2003, the community of Foresthill, through the Foresthill Public Utility District, purchased the Sugar Pine Dam, reservoir and conveyance system from the United Sates Bureau of Reclamation for the price of $3.1 million. To repay this debt, the Board of Directors passed Ordinance No. 03-02 establishing the special water user fee. This fee ($6.50) will continue to be charged until the debt is satisfied.
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If we own Sugar Pine, why do local residents have to pay a fee to use Sugar Pine Reservoir?
We purchased the dam itself, plus the water rights, not the land surrounding the dam or reservoir - that is owned by the U.S. Forest Service who has control of recreation, and charges fees accordingly.
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What is the billing period?
The billing period is from the 15th to the 15th. Example: When you recieve your bill on March 1, it is for water used from January 15 to February 15.
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When are the water meters read?
Your water meter is read as close to the 15th day of the month as possible.
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When is my water bill due?
Bills are mailed out on the last day of the month and are due and payable upon receipt. Any unpaid balance is considered deliquent and subject to penalties on the 21st of the month.
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Can I make my payment online?
We are not set up to take online payments. However, you can go through your bank and pay through them. Your bank will mail us a check and we will process it accordingly. Payments made this way usually take 7-10 business days between the time payment is made online and when we receive it in our office. Make sure you give yourself enough time to avoid receiving a penalty.
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How much are penalties?
Penalties for the first month are 10% of the balance. Each month thereafter, penalties are assessed at the rate of 0.5% of the past due balance.
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How do I check for a water leak?
Take a marker pen and a piece of paper out to your water meter, which is located by the street in the meter box. Write down all of the numbers you read and mark where the hand is on the meter. Do not use any water for at least 2 hours. Make sure that your automatic ice maker, sprinklers, etc., are turned off. When you recheck your numbers in the meter box, the numbers should not have changed. If they have, most likely there is a leak.
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Can I turn off my own water?
Not unless you have a gate valve. You can call our office and have your water turned off. Also, you can call a plumber to have a gate valve installed.
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Can you explain what the Foresthill PUD Assessments #715 and #708 are?
Assessment #715 began in 1982 and will run for 40 years. All existing parcels were assessed. Parcels newly created after the initial assessment must pay a $625.00 fee directly to the District upon request for service. Placer County collects $25.00 per year on your tax bill. The purpose of Assessment #715 was to construct the water treatment plant.
Assessment #708 began in 1997 and will also run for 40 years. All existing parcels within 500 feet of an existing District main line were assessed. Placer County collects $46.26 per year on your tax bill. There is no provision for parcels newly created after the initial assessment. The purpose of Assessment #708 was to upgrade the distribution system for fire flow.
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